2021 Integrated Annual Report
Integrating for Growth
ES

Anex 5. SASB Topics

Topic

SASB Code

Accounting metric

 2021 Integrated Annual Report
 and/or direct response

Page number

Environmental Footprint of Operations

TC-TL-130a.1

Total energy consumed, percentage grid electricity, percentage renewable

5. ENVIRONMENT – Growing with a long-term sustainable environmental approach / Sustainable use of resources / Energy management
Annex 6. KPI tables

239-242
345-346

Data Privacy

TC-TL-220a.1

Description of policies and practices relating to behavioral advertising and customer privacy

 

6. VALUE CHAIN – Extend our commitment to the value chain / Customers / Information Security

260-262

TC-TL-220a.2

Number of customers whose information is used for secondary purposes

TC-TL-220a.3

Total amount of monetary losses as a result of legal proceedings associated with customer privacy

TC-TL-220a.4

Number of law enforcement requests for customer information,  number of customers whose information was requested, percentage resulting in disclosure

Data Security

TC-TL-230a.1

 Number of data breaches, percentage involving personally identifiable information (PII), number of customers affected

6. VALUE CHAIN – Extend our commitment to the value chain / Customers / Information Security

260-262

TC-TL-230a.2

Description of approach to identifying and addressing data security risks, including use of third-party cybersecurity standards

Product End-of life Management

TC-TL-440a.1

 Materials recovered through take back programs, percentage of recovered materials that were reused, recycled, and landfilled

5. ENVIRONMENT – Growing with a long-term sustainable environmental approach / Sustainable use of resources / Management of other resources
   •  Waste management
   •  Life Cycle Assessment (LCA) of Telecommunications Infrastructure Services (TIS)

243
243-244

Competitive Behavior & Open Internet

TC-TL-520a.1

Total amount of monetary losses as a result of legal proceedings associated with anticompetitive behavior regulations

In FY 2021, Cellnex received no complaints for anticompetitive or monopolistic practices, nor have the market or competition supervisory authorities initiated procedures ex officio. Likewise, it received no final judgments or any other type of sanction for such practices.

TC-TL-520a.2

Average actual sustained download speed of owned and commercially-associated content and non-associated content

Due to the nature of Cellnex business, this indicator does not apply . Download speed is a service offered directly by network mobile operators to the end customer.

TC-TL-520a.3

Description of risks and opportunities associated with net neutrality, paid peering, zero rating, and related practices

Due to the nature of Cellnex business, this indicator does not apply.

Manage systemic risks from technology disruptions

TC-TL-550a.1

System average interruption frequency and customer average interruption duration

2. GOVERNANCE – Showing what we are, acting with integrity / Global Management System/ Quality and certifications / Quality

111-114

TC-TL-550a.2

Discussion of systems to provide unimpeded service during service interruptions

Activity Metric

TC-TL-000.A

Number of wireless subscribers

Due to the nature of Cellnex business, this indicator does not apply.

TC-TL-000.B

Number of wireline subscribers

TC-TL-000.C

Number of broadband subscribers

TC-TL-000.D

Network traffic

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