2021 Integrated Annual Report
Integrating for Growth

Work Health and Safety

Occupational Health and Safety (OHS) is one of the strategic priorities included in Cellnex's ESG commitments. Through Health and Safety, Cellnex contributes to its sustainable development, respecting the health and safety of its employees in the workplace in a way that is consistent with the Company's mission, vision, values, objectives, and strategy.

The Health and Safety Policy
was updated in 2021, applicable to all Cellnex Telecom Group companies.

Health and Safety creates a global preventive culture for the entire group, uniting the attitudes, beliefs and values reflected in the global Health and Safety Policy among all members of the organisation. In this regard, the Health and Safety Policy was updated in 2021, and is applicable to all Cellnex Group companies.

The global Health and Safety Policy proceeds in accordance with international reference standards and voluntary initiatives, among which are:

  • The guidelines established by the International Labour Organization (ILO) with regard to Health and Safety at Work.
  • The 10 Principles of the United Nations Global Compact.
  • The Luxembourg Declaration of the European Network for Workplace Health Promotion (ENWHP).
  • The Global Reporting Initiative (GRI) Guidelines.
  • The Sustainable Development Goals (SDGs) promoted by the United Nations.

In addition, the provisions of the Management System and the requirements of the ISO standards for which the Company is certified are taken into consideration, as well as the applicable legislation on this matter in the various territories where Cellnex Group operates.

Moreover, in the implementation and provision of Cellnex services, aspects related to Occupational Risk Prevention, regulations and legislation on environmental protection and impact, regulations and legislation on possible effects on the health of people and workers are always considered. One of the objectives of the services and products that Cellnex markets is to guarantee the best practices and their evolution in customers, workers and society in general. All products and services are continually reviewed to improve the impact on the health and safety of both the workers dedicated to their installation and operation, and for the possible impact on citizens.

Cellnex Group is committed to promoting achievement of the United Nations Sustainable Development Goals (SDGs) and establishing its own objectives to contribute to the defined goals. As such, Cellnex contributes to the SDGs shown below with the regulations applicable to Health and Safety in the workplace.

Cellnex's Health and Safety Policy, establishes specific commitments grouped under nine lines of work:

  1. Planning, evaluation and control: The Global Management System will establish, review and adjust in a timely manner the control measures, policies, plans and procedures established in terms of OHS by setting objectives and targets for Occupational Health and Safety, and ensuring the continuous monitoring of Occupational Health and Safety by managing and investing accidents and incidents related to work, among others.
  2. Risk management: Cellnex will establish controls to identify, analyse and minimise risks and eliminate hazards, thereby reducing incidents, accidents, injuries and illnesses related to the operation of the business.
  3. Leadership and responsibility: Cellnex Group is committed to promoting the leadership, responsibility and participation of the Company in integrating the OHS Policy into all business processes, supporting the establishment of measures to ensure compliance with the objectives in this area, and defining strategies that promote a culture of prevention, welfare and health at all levels and in every activity carried out by the Company.
  4. Consultation and participation: Cellnex undertakes to provide and make available the mechanisms, time and resources necessary to facilitate consultation and participation, thereby fostering diverse opinions and the participation of all levels within the organisation in the decision-making process, as well as supporting the establishment and operation of Health and Safety Committees or similar bodies at all locations where it has a presence and facilitating participation in them.
  5. Responsibility of staff and third parties: All Cellnex employees, as well as those of its customers, suppliers and subcontractors must ensure their own health and safety and that of the people who may be affected by complying with the established Health and Safety at Work rules, procedures and policies, as well as communicating within the organisation any relevant aspect in this area, among others.
  6. Integral health and well-being: Cellnex is committed to promoting the development of strategic plans for the Promotion of Health at Work (PHW) that encompass in the same framework all the actions carried out with the aim of increasing the well-being of its workers and adopting the necessary preventive and corrective measures to avoid or minimise physical or psychological risks, in accordance with the regulations of each country in which it operates.
  7. Culture of prevention: communication and training: Cellnex is committed to informing all employees of their functions, responsibilities and obligations to achieve the objectives of Health and Safety in the workplace, and providing them with information on the risks inherent to their job, among others.
  8. Information management: For proper management of OHS information, the Company is committed to using technological and innovative tools to improve the quality of OHS information in the workplace, providing timely access to clear, understandable and relevant information on the subject and to ensuring more accessible and agile information systems for customers and suppliers.
  9. Safe mobility: With the aim of reducing accidents occurring while its employees are traveling, Cellnex will work to raise awareness about the prevention of traffic accidents and improve the mobility of employees, partners, suppliers, and customers.
Cellnex has drawn up a Health and Safety Master Plan 2021-2022, applicable to all Cellnex companies.

To establish the principles and commitments set out in the Health and Safety Policy, Cellnex has drawn up the 2021-2022 Health and Safety Master Plan, which is applicable to all Cellnex companies. The Master Plan seeks to promote and protect the health and well-being of all Cellnex personnel, provide a safe and healthy working environment, and ensure the safety of employees and people present in its facilities.

Occupational Health and Safety Key Performance Indicator (KPI) Dashboard

To give impetus to the strategic area of Planning, evaluation and control, an OHS KPI dashboard was defined in 2021 which is in operation to establish, monitor and evalaute common objectives and goals. As such, the information gathered through this process will allow Cellnex Telecom's performance in Health and Safety at Work to be monitored, as well as providing indicators that will be used to prepare the Integrated Annual Report/Integrated Management Report.

The Global Health and Safety Department works together with other Cellnex corporate sections to define cross-cutting projects for the whole Company. As such, in 2021, for example, in 2021 it worked with Global People Department to produce the Well-Being Model. This Model seeks to define Cellnex as a benchmark company that is a great place to work for everyone. To this end, Cellnex strives to provide excellent working conditions and development opportunities, promoting the general health and well-being of its people. The Well-Being Model takes four dimensions into consideration:

In addition, following the results of the 2021 employee survey, a plan is being constructed to strengthen well-being at Cellnex with a GLOCAL approach, meaning that cross-cutting needs will be identified which may be relevant to all employees, in addition to the specific local need that will also be addressed. To this end, a small core team has been set up to gather feedback, identify areas for improvement and propose solutions.

Well-Being Model initiatives

Examples of initiatives launched in 2021 within the Well-Being Model include the following projects:

  • The Employee Care Programme. A programme designed to provide support and advice on a number of aspects (emotional, family, social, etc.) always in a private and confidential environment, at all times. It is available to all Cellnex Group employees.
  • Corporate wellness platform. This provides access to over 2,000 sports centres, numerous outdoor activities and a wide range of online training channels, available to all employees in Spain.

To drive forward the principles of the Global Occupational Health and Safety Policywhich aims, among other goals, to provide a safe and healthy working environment, Cellnex is working to obtain WELL Building Standard Certification during 2022 for its new Corporate Headquarters in Barcelona (Spain).

WELL certification is a dynamic scoring system for buildings and communities that identifies, measures and monitors the characteristics of built spaces that impact the health and well-being of occupants. It is the first certification focused exclusively on the health and comfort of users and is performance-based rather than prescriptive. The concepts and objectives addressed in this project are presented below.

Training in occupational risk prevention and occupational safety totalled
9,076 hours.
Cellnex has defined and operates an Occupational Health and Safety Key Performance Indicator (KPI) dashboard.

Another project implemented in response to the commitments established in Cellnex Telecom's Health and Safety Policy is the development of a global Mobility Programme for the company, embracing Road Safety and Environmental Issues. The Programme aims to reduce the number of accidents caused by employee commutes, raise awareness about the traffic accident prevention and improve the mobility of employees, partners, suppliers and customers. As such, in 2022 this Programme will provide each Business Unit with tools to develop and implement a Mobility Plan adapted to their specific circumstances and to establish systems and methodologies that guarantee safe and sustainable mobility for all Cellnex employees and visitors.

In addition, to promote a culture of prevention and ensure that all Cellnex employees have the necessary tools and information on Health and Safety, as well as to guarantee a healthy working environment, in which all company personnel are aware of the health and safety measures in their workplace, Cellnex offers training in health and safety in the workplace. In this regard, in 2021, the total number of hours of training in occupational risk prevention and occupational safety was 9,076 (7,850 hours in 2020).

Accident rate and absenteeism

In 2021 Cellnex has defined and operates an Occupational Health and Safety Key Performance Indicator (KPI) dashboard that makes it possible to continuously monitor and evaluate various indicators related to Occupational Health and Safety, such as the accident and absenteeism rate, in order to minimise risks and reduce incidents and accidents for its employees and partners, and also for anyone present at its facilities.

In this regard, in 2021 there were 5 accidents, 4 accidents in Cellnex Spain and 1 accident in Cellnex France (7 accidents in Cellnex Spain and 3 accidents in Cellnex Italy in 2020). In addition, there were no occupational illnesses in 2021, as in 2019 and 2020. The total number of absenteeism hours for the entire group in 2021 was 103,795 (102,230 hours in 2020).

Before starting...

We use our own and third-party cookies for analytical purposes and to show you personalized advertising based on a profile prepared from your browsing habits (for example, pages visited). Click HERE for more information. You can accept all cookies by pressing the "Accept" button or configure or reject their use by pressing the "Configure" button.

ACCEPT AND CONTINUE Configure cookies